Regardless of the fact that the web hosting service offered by the different companies is almost identical, each provider has got their own platform with its own modifications and ways to accomplish certain things. That’s why, an info-laden knowledge base would be astonishingly helpful both for persons with little to no practical experience and for technically practiced users who will ultimately learn how specific procedures are done, but will lose time in the process. The purpose of such a knowledge base is to make the service quick and easy to use, saving users lots of time and efforts. The consequence is more satisfied customers, since they can quickly find the info they desire, and much less work for the tech support staff members, because usually the vast majority of the questions and difficulties that clients have are already included in the knowledge base. Given that the articles are written well and encompass more things, you’ll be able to learn more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Web Hosting

All web hosting plans that we are offering feature an in-depth knowledge base where you can find everything you should know about your web hosting account. Whether you would like to create a brand-new MySQL database, to redirect a domain name by means of an .htaccess config file or to set up an e-mail account on your desktop PC or smartphone, you can simply check our step-by-step help articles and all the info that you need will be there. When you visit a given section of your Hepsia hosting Control Panel, you will see articles that are associated with the functions that you can access through it. In case you want to check the complete archive of articles and get informed about all the features that Hepsia offers, or only to read general information about the hosting service, you can examine the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our best to cover any issue that you may encounter, but in case you don’t find the info that you are searching for, you can always contact us, as our help desk team is at your service 24-7.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which comes with our semi-dedicated plans, will allow you to access the extensive online help documentation that we have prepared for you. The articles themselves offer generic information on our web hosting services, educative tutorials about the different functions that you can use, plus troubleshooting instructions that can help you solve common problems that you might face. The topics that we’ve included cover just about everything, from elementary things such as how to host a brand new domain name in your account, to more intricate ones such as which SSH commands are allowed on the semi-dedicated servers. Relevant articles about the features of a given Control Panel section will always be available on the right-hand side of the page that you are on, while the complete article collection is accessible through the all-encompassing Help section.