Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Site Control Panel you will find an exhaustive Help Center section offering many instructional articles and regularly asked questions. They are compiled by our support team of accomplished techs. Just type in your question and our clever platform will offer you the most appropriate answer.

  • Top quality support service

  • Tutorial Video Clips

  • For those who would like to find out how to tackle a regularly encountered problem by watching a tutorial video, we have added a collection of video tutorials to our Site Control Panel. All the educational video clips are brief and simple to understand. They offer you visual demonstrations of various website administration activities.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 help desk support service with a 1–hour ticket response guarantee. A team of expert customer service technicians will be at your disposal to reply to all the inquiries that you might have. During non–busy periods, an answer will be offered within just 20 minutes.