Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service team is taught to promptly care for all web hosting plans customers’ problems and advice questions. Via our ticketing system, it’s possible to submit your inquiry and a support staff fellow member will likely return to you in only maximum one hour. In actual fact, practice proves that the common resolution time period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is offered by a team of skilled professionals who’re able to react to your questions as fast as possible. You are able to contact the tech support team team by launching a support ticket from your Site Control Panel or by posting us an email. On business days, you can also call us on the telephone or take advantage of the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel boasts a huge know–how base that is included in all sections. In each part, you’ll find a Help button that will load for you a selection of step–by–step courses on how to utilize a particular feature or accomplish a selected action. Additionally, we have prepared course films to help you get a better idea of the Control Panel’s interface.